Find out how your Association can unlock its members' potential by providing the most important element for total-return-on-investment technology use. And do it for as little as $1 per member!
Features
Real Estate Associations across America have made our TECH Hotline service a part of their member services package for years. We start by branding the service, so your members access TECH Hotline just as if they were calling your Association. When they call, they find the highest quality support services just as they would expect from your Association. We don't just shuffle callers around. Our technicians are trained to handle problems from many different sources - because that's how technology works in real life. So whether the problem is with the operating system, a piece of software, an accessory or even the cord in between, TECH Hotline delivers full coverage on any scale.
TECH Hotline Service coverage includes:
» Windows support (including Vista!)
» Office suite applications (Outlook, Word, Excel, PowerPoint)
» Many Real Estate Specific applications (e.g. Top Producer)
» Major hardware, like printers, cd-burners, and scanners
» Digital cameras
» Blackberries, Treos, PDAs and tablet computers
» Desktop publishing software
» Internet tools, browsers, antivirus, email programs, pop-up stoppers, etc.
» and many more everyday applications that businesses rely on to stay productive
More than technical support, too!
Our services include much more than just support. We become a technology resources for your members, with everyday features like:
» Buyer Advisor: Your members can ask our experts about choices in laptops, smartphones, software and more - before they buy one. We don't sell any of them - so our advice is objectively based upon research, reviews and feedback from the thousands of people we serve every year.
» TECH Tab: We provide you with an online resource center for on-demand service 24/7 including product reviews, articles, how-to guides and links to important news, updates and emerging trends in technology and real estate.
» TECH TIPS Newsletter: Each week our TECH TIPS e-Newsletter provides your Members with ideas and techniques they can use to work smarter with their everyday applications. From shortcuts to internet resources, the TECH TIPS e-Newsletter keeps your Association informed on a regular basis.
Benefits
» Provide a powerful member benefit for every member of your Association every day
» Recruit new members by differentiating your Association
» Combine support services with knowledge services such as TECH TIPS and TECH TAB resource website
» Help members maximize their Association dues, by leveraging your group-buying power
Or Email: ddeveau@matthewferrara.com
